AEC's service philosophy is based on a simple principle: treat every customer like our first customer. What drives us is a passion for not only designing high performing fluid exchange machines, but more importantly, helping our customers learn how to use the equipment to improve their business. Without proper training, no shop can realize the ROI in its equipment investment. Proper training is our number one priority post sale. Our customers receive a call before their equipment arrives from our Training Specialist, Lon Coley. Machines arrive with a comprehensive user manual and set up instructions. On-site and over the phone training are offered dependent on what level of training our customers need. Once completed, phone support is available toll-free at 877 906-1395. We respond quickly to get equipment fixed to minimize downtime.